Last updated: August 27, 2026

The protecflam.com website (hereinafter “the Site”) is published by:

PROTECFLAM INDUSTRIES
Limited liability company with capital of €7,623.55
Registered office: 31 rue de l’Étoile du Matin – 44600 Saint-Nazaire – France

Saint-Nazaire Trade and Companies Register (RCS): 821 549 045
SIRET: 821 549 045 00010
Intra-Community VAT Number: FR46 821 549 045

Phone: 02 40 90 10 80
Email: contact [at] protecflam [dot] com

Website Editorial Team

Publisher: Dimitri Paland

Website Editor: Dimitri Paland

Contact: contact[at]protecflam[dot]com

Website Host

OVH
SAS au capital de 10 069 020 €
RCS Lille Métropole 424 761 419 00045
Code APE 2620Z
N° TVA : FR 22 424 761 419
Siège social : 2 rue Kellermann – 59100 Roubaix – France

Website editor

SARL au capital de 20 000 euros
Agence Kalélia
3, Allée Susan Brownell Anthony – 44200 Nantes
Tél. 02 51 85 26 41

Data Collection & Privacy Policy

CNIL registration number: 1868965 v 0

Personal information that may be collected on the Site is primarily used by the Publisher to manage its relationship with you and, where applicable, to process your orders. It is stored in the Publisher’s customer database, and the database created from this personal data is registered with the CNIL.

What personal data do we collect, and why do we collect it?

1. Forms

When you submit a support request, we collect your first name, last name, and email address so that we can communicate with you. When you subscribe to our newsletter, we collect your last name (only if provided) and your email address so that we can communicate with you. Your personal data will be stored not only in the website’s database but also in MailChimp, the platform we use to send our newsletters and campaigns.

2. Google Analytics

We use Google Analytics to track visitors to this website. Google Analytics uses cookies to collect this data.

To comply with the new regulations, Google has implemented a change to its data processing practices. The data we collect will be processed anonymously, and “data sharing” is disabled. We do not use any other Google services in combination with Google Analytics cookies.

3. Newsletters

We use MailChimp for our newsletter and campaigns.

MailChimp is one of the best marketing automation platforms and is GDPR-compliant. In MailChimp, we only store your email address and your name, if you provide it. With your permission, we may send you emails about our news and new products.

Comments

Comments are disabled on most pages of this site. If comments are enabled, when visitors leave comments on the site, we collect the data entered in the comment form, as well as the visitor’s IP address and the browser’s user agent string to help detect spam. An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service’s privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, if applicable, your Gravatar profile picture will be visible to the public alongside your comment.

Cookies

If you leave a comment on our site, you can choose to save your name, email address, and website in cookies. These are for your convenience so that you don’t have to fill in your contact information again when you leave another comment. These cookies will last for one year. If you have an account and log in to this site, we’ll set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we’ll also set several cookies to save your login information and your screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” you’ll stay logged in for two weeks. If you log out of your account, the login cookies will be deleted.

Embedded content from other websites

Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with this embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

With whom might we share your data?

When you purchase a product on protecflam.fr, your personal data is shared with well-known payment processors, PayPal and Payplug, if you pay by credit card. You can review their privacy policies:

PayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

Payplug: https://www.payplug.com/fr/politique-de-confidentialite

How long do we retain your data?

Comments are disabled on most pages of this site. If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.

For users who register on our website (if applicable), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and edit this information.

What rights do you have regarding your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase all personal data we hold about you. This does not include data that we are required to retain for administrative, legal, or security purposes.

You can view, update, download, or delete your personal data at any time by sending us a message at: contact [at] protecflam [dot] com.

Where do we send your data?

Visitor comments may be checked through an automated spam detection service.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed in an inappropriate manner.

If you provide us with your credit card information, the information is encrypted using SSL (Secure Socket Layer) technology and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement generally accepted industry standards.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make significant changes to this policy, we will notify you that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

In accordance with the provisions of Law No. 78-17 of January 6, 1978, as amended, relating to information technology, data files, and civil liberties, you are hereby informed that the Publisher processes your personal data automatically, in particular when you log in to the Site or when you fill out online forms (registration number 1868965 v 0). You have the right to access, review, modify, and delete information concerning you, which you may exercise at any time by contacting the Publisher either directly on the Site under the “Contact Us” section, or by mail at the following address: 31 rue de l’Étoile du Matin – 44600 Saint-Nazaire, or by email or phone: 02 40 90 10 80.

The information collected may be shared with third parties contractually bound to the Publisher for the performance of outsourced tasks necessary for the management of your account, without requiring your consent. You may object to this transfer by contacting us at the address listed above.

In the event of a proven violation of legal or regulatory provisions, this information may be disclosed upon an express and substantiated request from judicial authorities.

When certain information is required to access specific features of the Site, the Publisher will indicate that it is required at the time the data is entered.

Respect for Intellectual Property

All trademarks, photographs, text, comments, illustrations, images (whether animated or not), video clips, sounds, as well as any computer applications that may be used to operate the Site, and more generally all elements reproduced or used on the Site, are protected by applicable intellectual property laws.

They are the full and exclusive property of the Publisher or its partners, unless otherwise specified. Any reproduction, representation, use, or adaptation, in any form whatsoever, of all or part of these elements—including computer applications—without the Publisher’s prior written consent is strictly prohibited. The fact that the Publisher does not take legal action upon becoming aware of such unauthorized uses does not constitute acceptance of said uses or a waiver of the right to pursue legal action.

Only private use within a family setting is permitted; any other use constitutes infringement of copyright and/or related rights, which is punishable under the Intellectual Property Code.

Reproduction of all or part of this content requires prior authorization from the Publisher or the rights holder for this content.

Hyperlinks

The Site may contain hyperlinks providing access to other websites published and managed by third parties and not by the Publisher. The Publisher cannot be held liable, directly or indirectly, in the event that such third-party sites fail to comply with legal provisions. Hyperlinks to the Site may only be created with the Publisher’s prior written authorization.